Jobseeker, Worker Satisfaction Survey

Please complete the survey to help us determine what Direct Employment Services must do to provide YOU with a better service

Contact

Name: *

Email: *

Phone:

How long have you been in receipt of a service with DES?:

(How long has DES been working with You?)

Any Comments:

Were your rights, responsibilities and obligations explained to you?:

Yes

Can't Remember

(Did DES tell you about the rules?)

Put some text here! pick one please

Was the DES complaints (or grievance) process explained to you?:

Yes

Can't Remember

(Did DES explain what to do if you are not happy?)

Do you feel that your privacy and confidentiality has been respected at DES?:

Yes

Don't Know

(Did DES keep your personal information safe and secure?)

Did your consultant provide you with information or referral to another community organisation?:

Yes

Don't Know / Can't Remember

(Did DES help you with other services?)

Any Comments:

Q11

Has DES placed you in a job anytime during your employment program?:

Yes

Don't Know / Can't Remember

(Have you got any work through DES?)

Q12

Are you currently working?:

Yes

If Yes, please go to Question 19, if No, continue with next question

Q13

How long have you been looking for work (on this occasion?):

Q14

Has DES secured you employment in the past?:

Yes

Don't Know / Can't Remember

(Has DES helped you get a job before?)

Q16

Have you had any Job interviews?:

Yes

Don't Know / Can't Remember

Q17

Have you undertaken any on-the-job experience, trial or workplace training and assessment placements?:

Yes

Don't Know / Can't Remember

(Have you been given a trial with an employer?)

Any Comments:

Q18

Are there any things your consultant/DES has done that you think has helped you greatly in looking for work?:

Yes

Don't Know / Can't Remember

Please explain:

Q19

How long have you been working?:

Q20

Did you undertake work experience, a work trial or workplace training and assessment before getting your job?:

Yes

Don't Know / Can't Remember

(Did you do a trial before getting your job?)

Any Comments:

Q21

Were you provided with on-the-job training and/or support by DES when you started your job?:

Yes

Don't Know / Can't Remember

(Did DES help you in your new job?)

Any Comments:

Q22

Has your consultant provided you with ongoing support?:

Yes

Don't Know / Can't Remember

(Does your consultant see you regularly to see how you are going?)

Any Comments:

Q23

Has your consultant returned to your work to train you in new things that you had to learn at work?:

Yes

Don't Know / Can't Remember

(Has DES trained you on new tasks at your work?)

Any Comments:

Q24

Are there any things your consultant/DES has done that you think has helped you greatly in getting your job and keeping it?:

Yes

Don't Know / Can't Remember

(Has DES done anything special that has helped you?)

Please explain: